Press Ganey Associates has named ’s emergency room a 2011 Success Story Award winner.
The Success Story Award from Press Ganey, a national organization that measures the quality of care that hospitals provide to patients, recognized St. Clair for demonstrating leadership, implementing organizational change and improving performance in its ER. St. Clair is one of only six organizations across the U.S. to receive the award for patient satisfaction performance.
The Fine Awards, sponsored by Pittsburgh-based The Fine Foundation and the Jewish Healthcare Foundation, were established to reinforce the critical role teamwork plays in health care. St. Clair won for “Sustaining Excellence in Patient Flow in the Emergency Room.”
Three weeks earlier, in the fourth annual Fine Awards for Teamwork Excellence in Health Care.