St. Clair Wins Award for ER Service
The hospital won the award from The Fine Foundation and the Jewish Healthcare Foundation.
St. Clair Hospital received a Gold Award at the Fourth Annual Fine Awards for Teamwork Excellence in Health Care Thursday evening at a reception at the August Wilson Center for African American Culture in downtown Pittsburgh.
Sponsored by The Fine Foundation and the Jewish Healthcare Foundation, the Fine Awards were established to reinforce the critical role teamwork plays in health care.
St. Clair Hospital won for its entry, “Sustaining Excellence in Patient Flow in the Emergency Department.” The distinguished regional and national selection committee who reviewed the award applications and selected the winners noted that St. Clair has been able to sustain high emergency department patient satisfaction ratings for more than three years, grown the number of people seen by 20 percent, and brought “door-to-room” time from 54 minutes to an average of four minutes.
Hospital officials have also been able to transfer the lessons learned to several other major improvement projects, including the main outpatient center, a newly designed outpatient observation unit and an inpatient medical/surgical unit that is testing innovations in nursing models and patient care.